Consumer Research
Digital platforms are creating a unique opportunity in the Australian On Premise – but not for every customer or venue type
CGA’s On Premise Consumer Pulse checks in with 750 Australian On Premise visitors every month to understand their recent behaviour, how they feel about the channel (including any COVID-19 restrictions) and their intentions for visits in the month ahead. This month’s research highlights that although digital menus and online ordering platforms are increasing in popularity across Australian venues, they’re somewhat polarising for consumers.
