CGA reports provide in-depth data & insight on the out of home market, ranging from business leadership, consumer research to market growth. All reports are free to download unless otherwise stated.
An overwhelming majority of festival-goers who have received refunds on their tickets for 2020 say they will rebook tickets for next year, new research commissioned by Brothers and the UK Festival Awards reveals.
Consumers are returning cautiously to hospitality, but rigorous safety measures, industry collaboration and government support can all speed the sector along the road to recovery.
The UK’s hospitality sector has suffered lost sales of more than £53bn in 2020, with more losses to come from a collapse of Christmas trading—but a COVID-19 vaccine rollout provides grounds for cautious optimism in 2021.
Optimism among business leaders in the out-of-home eating and drinking sector is at its highest level for nearly four years, but post-Brexit concerns about workforce availability, costs and future trade tariffs are still dampening expectations for 2020.
The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites.
The COVID-19 pandemic has wrecked confidence across hospitality, with fewer than one in five (18%) leaders now optimistic about the market’s prospects for the next 12 months, the new Business Confidence Survey from CGA and Fourth reveals.
Being viewed as a sustainable hospitality business is important for today’s consumers. This report details what GO Technology’s exclusive research reveals about their views and attitudes to food waste in particular.
The COVID-19 pandemic has put digital solutions at centre stage in the consumer journey and hospitality’s safety precautions, but how have consumers reacted to this change when eating and drinking out?
Post-lockdown reopenings could give brands new chances to generate guest loyalty, the latest edition of the GO Technology report from CGA and Zonal suggests.
Britain’s supply of restaurants, pubs, bars and other licensed premises fell by 1.8% in the 12 months to December 2019—the lowest rate of year-on-year decline for nearly two years.
Latest figures from the CGA AlixPartners Market Recovery Monitor show that at the end of March this year, the pre-lockdown number of licensed premises in Britain stood at 115,108, a 2.4% reduction on March 2019.
Fewer than two thirds (62%) of Britain’s licensed premises were trading again by the end of July following the lifting of COVID-19 lockdown restrictions. The pattern of reopening has also been uneven, with pubs ahead of restaurants and London lagging the rest of England, the new Market Recovery Monitor from CGA and AlixPartners reveals.
Nearly a quarter of Britain’s licensed premises were still to reopen at the end of August, with the London market particularly slow to recover, the latest edition of the Market Recovery Monitor from CGA and AlixPartners reveals.
Britain now has nearly 25,000 fewer licensed premises open than before the COVID-19 lockdown, the latest Market Recovery Monitor from CGA and AlixPartners reveals.
Trading restrictions led almost a third of Britain’s licensed premises to shut their doors last month, the latest Market Recovery Monitor from CGA and AlixPartners indicates.
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