Blog - CGA

Why big won’t be beautiful when reopening pubs and restaurants

People are cautious about going back to pubs and restaurants, and some are far more worried than others. New research from CGA has highlighted the groups that will need the most reassuring – and the occasions that are likely to tempt them most.Even the most avid fans of eating and drinking out pre-COVID remain apprehensive about returning, latest CGA BrandTrack data shows. Only 29% of those who usually eat out multiple times a week say they would be comfortable going out again as soon as Government restrictions are lifted, compared to 22% for the adult population as a whole.

Hard seltzer: the next big thing from the USA?

Hard seltzers are the new drink category starting to dominate supermarket and liquor store shelves in the US. High-profile Super Bowl advertising and social media moments have pictured them as the beverage of choice at home, by the pool or at the beach. With US off-premise sales having hit $1.55bn, on the back of a 213% annual growth rate, hard seltzers are now successfully hitting the American bar and restaurant market too – and if that continues can a mass move across the Atlantic to these shores be far behind?

Does polarised consumer behaviour in China hold clues for on-trade recovery?

CGA has undertaken research from the epicentre of the COVID-19 crisis, speaking to 2,000 consumers from China’s most developed bar and restaurant markets, alongside Wuhan itself, to understand how consumers have reacted to the opening of eating and drinking out establishments. It paints a picture of polarised consumer attitudes.

How to get consumers back into pubs, restaurants and bars

The British public remains cautious about going back into pubs and restaurants, unless the industry introduces a range of precautions.CGA’s latest BrandTrack survey of over 5,000 consumers reveals that fewer than a quarter of adults would be comfortable going out to eat and drink again as soon as Government restrictions were lifted, ranging from just 20% happy to go into a bar to 23% entering a restaurant.

CGA’s webinar round up

CGA will be speaking at a number of upcoming webinars and virtual events, here is the latest round up.

Peter Martin: Options in a crisis

There is a well-worn business saying that in times of crisis, there are only really three options: get big, get niche or get out. Latest opinion piece from Peter Martin.

Industry stepping up plans for a depleted market post-lockdown

The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites.
Most businesses across Britain’s eating and drinking-out market are now actively engaged in planning for life after lockdown – although the majority of bosses are not expecting to reopen until June or July, if allowed, and then taking a phased approach. The poll of over 120 senior executives and entrepreneurs was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.

Join our Business Confidence Webinar: What operators are planning for on May 6

As the country enters yet another week of lockdown, what is the mood amongst the leaders of Britain’s pub, restaurant, bar and café companies? How widespread are concerns about furloughed staff, Government payments, loans and rent? And what else is on the minds of operators? Is it too early to start planning for a post-lockdown return to business? How many are already mapping out options? What does the new normal look like for our industry? These are some of the vital questions that we asked recently in our CGA Business Confidence survey, run in conjunction with hospitality technology specialist Fourth. Attend our webinar next Wednesday, May 6 from 2-3:00 PM to hear the findings firsthand.

Rent deferment ‘only kicking can down the road’

Most property owners were favouring deals that would see high street rents deferred, the online audience for Davis Coffer Lyons’ virtual conference, The Future of the F+B Property Sector, heard this week. Missed the webinar? We’ve included a link to the recording.

US consumers get ready to go out again

As more US states prepare to lift lockdowns, American consumers are considering under what circumstances they will begin returning to bars and restaurants. The biggest concern is social distancing, according to research carried out by Nielsen CGA among 1,600 consumers from the states of New York, California, Illinois and Florida over the weekend of April 24-27.

Debt moratorium top demand for hospitality

Confidence is at rock bottom among the bosses of Britain’s pubs, bars and restaurants, with securing a moratorium on debt payments now their main business objective, latest research shows. With cashflow concerns topping their agendas, rent has become the number one specific issue, the latest CGA Business Confidence Survey confirms. Although immediate survival is the top priority, many operators are tentatively developing recovery plans, but with predictions of a return to vastly different and contracted market to pre-COVID times. The poll of over 120 senior executives and entrepreneurs from across the eating and drinking out market was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.

Lockdown consumers in sober mood

Drinking-in is now the norm in lockdown Britain, with the public increasingly looking to replicate the pub and bar experience in their kitchens and front rooms. New research from CGA shows that this is leading to significantly more people making cocktails and mixed drinks at home.The cocktail boom has been one of the on-trade’s success stories of recent years, with a 10% increase in sales value in 2019 alone. Over 10 million regularly drink cocktails when out, a habit now moving to the domestic environment.

New Hospitality tracker sees first quarter sales drop 21.3%

The UK hospitality sector saw sales decline 21.3% in the first quarter of 2020, as the country and the industry moved into COVID-19 lockdown, figures from the newly launched UKHospitality Quarterly Tracker reveal.

Peter Martin: How to make friends, and influence the right people

The prime minister is safely back in Downing Street, and there are more signs of life in the out-of-home market as the likes of Burger King, Pret a Manger and KFC take tentative steps to reopen sites.But for much of the hospitality and leisure sector, the outlook remains uncertain and confusing. Last week’s pronouncement by chief medical officer Chris Whitty that “disruptive” social distancing is likely to be a feature of day-to-day life even until the end of the year, did nothing to calm the nerves of an already under pressure industry. Read what Peter Martin thinks about the latest news around COVID-19.

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