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A special webinar by Zonal, CGA and Bums on Seats looking at the damaging impact that customer no-shows have on Operators. Join us on Tuesday 14th September 11:00 am BST.

Emmerdale’s Woolpack is the cheapest pub in TV’s top soaps, while regulars at the Queen Vic in Eastenders pay most for a pint.

Drinks sales continued to run well below pre-COVID levels last week, CGA’s latest Drinks Recovery Tracker shows.

Growing beer sales are helping to revive France’s On Premise after months of COVID-19 lockdowns, new research from leading global consultancy CGA reveals.

The hospitality sector loses £17.6bn a year due to no-shows, with over a quarter of 18-34-year-olds failing to show for reservations.

As the sector continues to bounce back from the pandemic employers need to address the ongoing challenges facing hospitality teams to retain staff in the long term.

Performance took a back step after weeks of improvement due to a tough comparative period in 2019

Standard lager brands continue to come under pressure from competitors in the wider category, but CGA Client Director Paul Bolton looks at the reasons why these trusted brands remain a bar staple post-lockdown

With On Premise markets across the globe in recovery mode, consumers are re-engaging with the channel and bringing new expectations with them.

Consumers are returning in good numbers to large-scale events since COVID-19 restrictions were eased, in another encouraging sign of recovery for the out-of-home sector—though some remain cautious about safety.

CGA’s Consumer Pulse Survey reveals high consumer satisfaction levels with On Premise visits, familiarity in drinks/brands choice and positive outlook for fall/winter months

Despite restrictions on indoor service lifting following ‘freedom day’, deliveries and takeaways are set to maintain a significant share of restaurant and pub groups’ operations, the latest CGA & Slerp Hospitality at Home Tracker reveals.

Lifting of mandatory restrictions and a rush back to the late-night sector have seen surging Spirits sales push overall performance towards 2019 levels

With polarisation growing between high quality and value in Ireland’s On Premise, getting the right range in the right outlet has become more important than ever.
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