Bookings have been a big consideration for consumers in the early days of hospitality’s reopening—but one in seven already admits to not fulfilling them.
The very latest sales data and consumer insights have revealed how casual dining chains have a huge untapped beverage opportunity as the On Premise channel re-emerges from severe restrictions.
The latest GO Technology report from Zonal and CGA reveals that, having accepted the need for technology in hospitality during the pandemic, consumers have discovered just how much tech improves every step of their hospitality journey.
Managed pub and restaurant groups have made a robust start to post-lockdown trading in England, the latest figures from the Coffer CGA Business Tracker show.
Young adults are leading consumers’ return to hospitality, pubs are benefiting most from outdoor service, and confidence levels are much higher than after England’s previous big lockdown.
Consumers have been celebrating the reopening of the On Premise in England with sparkling wine, cocktails and draught pints, CGA’s Drinks Recovery Tracker shows.
A new international survey from CGA reveals that the On Premise is well placed to bounce back strongly from COVID-19 around the world.
Consumer Pulse survey from CGA shows 44% of adults have already returned to hospitality in England, but some are discouraged by the weather and crowds
CGA data shows like-for-like spending last week was well ahead of post-lockdown trading in July 2020, with nearly half of consumers already returning to the On Premise
CGA Prestige Foodservice Price Index forecasts an end to recent declines in prices,
with Brexit and COVID-19 set to remain key factors
As markets continue to progress with reopening across the U.S., CGA’s latest COVID-19 Impact Report reveals 62% of consumers have gone out to visit the On Premise for food since venues have reopened.
Just under a quarter of England’s licensed premises have opened for trade in hospitality’s first week back for outdoor-only service, according to latest figures from the Market Recovery Monitor from CGA and AlixPartners.
Venues cut their menus by nearly half on the first day of outdoor trading, while burgers emerged as consumers’ most wanted dish.
Three quarters of spending on the first day of hospitality’s reopening went on drinks, with consumers treating themselves to premium beers, cocktails and spirits after several months away.
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