
Tech take-up to rise again in 2021
CGA research for the new GO Technology report with Zonal shows the hospitality sector can expect more seismic shifts in the use of technology when it reopens.

CGA research for the new GO Technology report with Zonal shows the hospitality sector can expect more seismic shifts in the use of technology when it reopens.

With major festivals selling out and consumers increasingly confident about planning their summers, CGA is preparing expert analysis to help suppliers and drinks brands make the most of sales opportunities.

The pandemic has accelerated many trends in the eating and drinking-out sectors, but which will stick as the market reopens?

Hospitality can drive the UK’s economic recovery, create jobs and bring communities back together this summer—but only if it gets the support it needs from government.

Sales of deliveries and takeaways from the UK’s leading hospitality groups have quadrupled over the last 12 months, an exclusive new Tracker service from CGA reveals.

Hospitality businesses will need to reassure, motivate and value their staff when they return if they are to optimise both guest experience and retention.

With the On Premise hoping for warm weather to boost outdoor trading from mid-April, CGA research shows the very close correlation between sunshine and sales.

Technology is set to be a key focus for investment and innovation as hospitality opens up again, CGA’s Business Leaders’ Survey with Fourth shows.

Fewer than half of England’s pubs, bars and restaurants will have any space to operate in when the sector opens for outside service in April—but those that do open are set to benefit from a useful kickstart to sales.

Nearly 12,000 licensed premises have closed in Britain since December 2019, the new edition of the Market Recovery Monitor from CGA and AlixPartners reveals—an average of around 30 a day and the highest rate on record.

Pub and restaurant leaders might be unhappy, if not in despair, about Boris Johnson’s roadmap out of lockdown, but the signs are that he and his Government are not in the mood to change gear or direction.

CGA’s annual Business Leaders’ Survey sets the tone for prospects and trends in hospitality, and CGA’s experts unveiled 2021’s key findings at a special webinar.

With venues now confirmed to stay closed until mid-April at the earliest, the sector will miss out on the full sales benefit of Mother’s Day for a second year in a row —but there is still an opportunity to capture at-home sales.

Teams across hospitality are looking forward to getting back to work and increasingly optimistic about the future of their sector.

Consumers’ focus on health during the COVID-19 pandemic is likely to make vegetarian and vegan dishes more prominent on menus than ever when the hospitality industry is able to open again, CGA’s MealMetrics service reveals.
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