Hospitality businesses will need to reassure, motivate and value their staff when they return if they are to optimise both guest experience and retention.
With the On Premise hoping for warm weather to boost outdoor trading from mid-April, CGA research shows the very close correlation between sunshine and sales.
Technology is set to be a key focus for investment and innovation as hospitality opens up again, CGA’s Business Leaders’ Survey with Fourth shows.
Fewer than half of England’s pubs, bars and restaurants will have any space to operate in when the sector opens for outside service in April—but those that do open are set to benefit from a useful kickstart to sales.
Nearly 12,000 licensed premises have closed in Britain since December 2019, the new edition of the Market Recovery Monitor from CGA and AlixPartners reveals—an average of around 30 a day and the highest rate on record.
Pub and restaurant leaders might be unhappy, if not in despair, about Boris Johnson’s roadmap out of lockdown, but the signs are that he and his Government are not in the mood to change gear or direction.
CGA’s annual Business Leaders’ Survey sets the tone for prospects and trends in hospitality, and CGA’s experts unveiled 2021’s key findings at a special webinar.
With venues now confirmed to stay closed until mid-April at the earliest, the sector will miss out on the full sales benefit of Mother’s Day for a second year in a row —but there is still an opportunity to capture at-home sales.
Teams across hospitality are looking forward to getting back to work and increasingly optimistic about the future of their sector.
Consumers’ focus on health during the COVID-19 pandemic is likely to make vegetarian and vegan dishes more prominent on menus than ever when the hospitality industry is able to open again, CGA’s MealMetrics service reveals.
Lockdown gives pubs, bars, restaurants and suppliers a chance to claim share of the delivered drinks market from supermarkets, CGA’s latest consumer research suggests.
Consumers’ focus on health during the COVID-19 pandemic is likely to make vegetarian and vegan dishes more prominent on menus than ever when the hospitality industry is able to open again, CGA’s MealMetrics service reveals.
Lockdown gives pubs, bars, restaurants and suppliers a chance to claim share of the delivered drinks market from supermarkets, CGA’s latest consumer research suggests.
Operators and suppliers have a great chance to capitalise on consumers’ desire to treat themselves to special meals this Valentine’s Day
Pink Prosecco, sparkler cocktails and spritz serves are all set to add fresh momentum to the sparkling wine category when bars, pubs and restaurants return over the spring and summer.
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