
GO Technology July 2023
New insight reveals consumers’ latest attitudes to using technology within hospitality, and how venues can strike the right balance between digital solutions and personal interaction
GO Technology is CGA & Zonal's joint research platform investigating consumer behaviours & attitudes towards digital
technology in the On Premise.
New insight reveals consumers’ latest attitudes to using technology within hospitality, and how venues can strike the right balance between digital solutions and personal interaction
New insight identifies which consumers have the most influence in deciding which hospitality venues to visit and the factors influencing their decisions.
New figures point to a staycation boom for the hotel trade this year, as consumers say they are more likely to visit a UK hotel than one abroad in 2023.
The fast-paced evolution of innovative new payment methods is quickly replacing coins and notes in hospitality – what does this mean for restaurants, pubs and bars?
The figures from Zonal and CGA, highlight how social media channels are becoming a close competitor to Google, which is used by 79% of consumers to search for venues.
The latest GO Technology report from Zonal and CGA reveals that the majority of consumers (80%) are interested in some form of personalisation when visiting pubs, bars and restaurants.
The latest GO Technology report from Zonal and CGA reveals that, having accepted the need for technology in hospitality during the pandemic, consumers have discovered just how much tech improves every step of their hospitality journey.
The latest GO Technology report from Zonal and CGA reveals that, having accepted the need for technology in hospitality during the pandemic, consumers have discovered just how much tech improves every step of their hospitality journey.
This edition of GO Technology looks at how consumers’ use of digital solutions has evolved in the COVID-19 era-and which innovations are coming down the line in 2021.
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