The latest Future Shock report highlights that a third of businesses plan to reduce their opening hours over Christmas due to staff shortages, and also shows the toll labour shortages have taken on business confidence, with 60% of business leaders no longer confident about recruitment.

The 12^th edition of Future Shock is focussed on ‘Shaping the workforce of the future’ and also reveals that more than a third of businesses (35%) plan to simplify menus, 32% have been forced to reduce their opening hours and 13% have reduced opening days, all because of staffing shortages.

Those are among the headline messages in the twelfth edition of the Future Shock series of reports from CGA by NielsenIQ and UKHospitality.

Download the latest issue of Future Shock.