The latest Future Shock report highlights that while sales in hospitality are returning to pre-pandemic levels, 15% of roles remain vacant, costs are spiralling and consumer spending is being impacted by cost of living challenges.

Those are among the headline messages in the eleventh edition of the Future Shock series of reports from CGA by NielsenIQ and UKHospitality, with the report demonstrating how expectations of a swift sector recovery have been dashed.

Download the latest issue of Future Shock.