CGA reports provide in-depth data & insight on the out of home market, ranging from business leadership, consumer research to market growth. All reports are free to download unless otherwise stated.
Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at pubs, bars, and restaurants now sitting at 6:12pm.
The latest GO Technology report reveals what aspects of the industry consumers love the most; from why people choose to go out instead of staying in, to what aspects of a pub, bar or restaurant’s offering would keep making them come back for more.
The latest GO Technology report is an in-depth review of the GO Technology 2023 consumer research series, it explores the three key themes identified from the 2023 Reports.
The latest GO Technology report from leading hospitality tech provider Zonal and CGA by NIQ, explores why loyalty matters, how its created and what consumers need to keep coming back.
New insight reveals consumers’ latest attitudes to using technology within hospitality, and how venues can strike the right balance between digital solutions and personal interaction
New insight identifies which consumers have the most influence in deciding which hospitality venues to visit and the factors influencing their decisions.
New figures point to a staycation boom for the hotel trade this year, as consumers say they are more likely to visit a UK hotel than one abroad in 2023.
The fast-paced evolution of innovative new payment methods is quickly replacing coins and notes in hospitality – what does this mean for restaurants, pubs and bars?
The figures from Zonal and CGA, highlight how social media channels are becoming a close competitor to Google, which is used by 79% of consumers to search for venues.
The latest GO Technology report from Zonal and CGA reveals that the majority of consumers (80%) are interested in some form of personalisation when visiting pubs, bars and restaurants.
The staycation boom has brought new guests to UK holiday parks but expectations aren’t always being met, especially when it comes to technology, new research from Zonal and CGA reveals.
The latest GO Technology report from Zonal and CGA reveals that, having accepted the need for technology in hospitality during the pandemic, consumers have discovered just how much tech improves every step of their hospitality journey.
The latest GO Technology report from Zonal and CGA reveals that, having accepted the need for technology in hospitality during the pandemic, consumers have discovered just how much tech improves every step of their hospitality journey.
This edition of GO Technology looks at how consumers’ use of digital solutions has evolved in the COVID-19 era-and which innovations are coming down the line in 2021.
Being viewed as a sustainable hospitality business is important for today’s consumers. This report details what GO Technology’s exclusive research reveals about their views and attitudes to food waste in particular.
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